Ask us anything

Please check out the listed options below to see if your enquiry can be handled directly by one of our dedicated departments. If not, then please use the form below to contact us, and we will get back to you as soon as possible.

Billing & Account Queries

For billing and account queries, please email

Webmail & DNS Requests

For all webmail queries such as IOL, Ocean, Esatclear or DNS records, please call
1800 924 925 (option 5)

Technical Support

For all technical related queries please contact our support team 1800 924 925 (option 5)


For all cancellation requests, please submit them to

Corporate Customer Care Helpdesk

To contact our Corporate Customer Care Helpdesk, please call 1800 924 925 

Product & Service Queries

For any Product or Service related query, please click here

Click Before you Dig

Free online system for Republic of Ireland only. Please help us protect our network and become a user of our Klicon system. Send an email We will send you back the confirmation and further details how to log in and use the Klicon system. Existing user: Prior to any ground works raise the request using the Klicon system at Log in using your username and password. Please enter BTIRELAND into environment field.

BT Sport Enquiries

For BT Sport Enquiries please contact 0818203040 or see

All other enquiries

Contact details

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