Ask us anything
Please check out the listed options below to see if your enquiry can be handled directly by one of our dedicated departments. If not, then please use the form below to contact us, and we will get back to you as soon as possible.

Billing & Account Queries

For billing and account queries, please email customercare@btireland.ie

Cancellations

For all cancellation requests, please submit them to cancellationrequests@btireland.ie

Webmail & DNS Requests

For all webmail queries such as IOL, Ocean, Esatclear or DNS records, please call
1800 924 925 (option 5)

Corporate Customer Care Helpdesk

To contact our Corporate Customer Care Helpdesk, please call 1800 924 925

Technical Support

For all technical related queries please contact our support team 1800 924 925 (option 5)

Product & Service Queries

For any Product or Service related query, please click here

All other enquiries

Your Privacy matters to us
Your personal information will not be shared with other institutions or users. BT may use your information to bring you web content related to your interests, or to send you information you have requested, but will not contact you without your consent. BT may also use aggregated anonymous information for research purposes.

Click Before you Dig

Free online system for Republic of Ireland only. Please help us protect our network and become a user of our Klicon system. Send an email to:gis.ireland@bt.com. We will send you back the confirmation and further details how to log in and use the Klicon system. Existing user: Prior to any ground works raise the request using the Klicon system at www.ctw4.nl. Log in using your username and password. Please enter BTIRELAND into environment field.

BT Sport Enquiries

For BT Sport Enquiries please contact 0818203040 or see http://sport.bt.com/

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